Reform area
Improving Human Rights Complaints Management
Status · Progress
Not reported
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Thematic area
Effective Governance Systems And Institutions
Effective Governance Systems And Institutions
Justification
Justification
The Commission requires an effective and responsive system to guide the handling of Complaints. The current complaints handling system and procedures will be reviewed, re-designed, digitalised. This will lead to the development of new procedures and processes of handling complaints that are simplified and user-friendly. A feedback mechanism that is fully functional and effective will be devised.
The Commission requires an effective and responsive system to guide the handling of Complaints. The current complaints handling system and procedures will be reviewed, re-designed, digitalised. This will lead to the development of new procedures and processes of handling complaints that are simplified and user-friendly. A feedback mechanism that is fully functional and effective will be devised.
Expected outcomes
Expected outcomes
- 1
Improved efficiency in the resolution and tracking of human rights-related complaints.
Progress over time
Approved progress chart
Published progress values across approved reporting periods. Every value uses the same 0–100% scale.
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Related approved reports
Related approved reports
0 reports
No related approved reports have been published for this reform area.