Reform areas
Follow reform delivery by priority area.
A reform area represents a strategic institutional commitment designed to enhance service delivery, administrative efficiency, or public sector governance. Search a reform area to see who is responsible, what was promised and how delivery is progressing.
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Showing 1–20 of 59 reform areas
Reform areas in “Enhanced Public Sector Performance”
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59 matching reform areas
To increase revenue generation
To provide outstanding financial and business management expertise and be able to meet at least 20% of the University’s operating expenses from internally generated resources by 2028
District Information Offices fully integrated into Local Government structures (with strengthened governance, administrative capacity, and operational autonomy.)
1. To provide an enabling environment for information, communication and technology development
Improved financial and economic sustainability
To increase local revenue collection by 15% by 2030
Institutionalization of Optional Paying Services at Nkhotakota District Hospital.
Increase internally generated revenue by 20% over the next 12 months through the expansion of private ward and specialized diagnostic services.
Institutionalization of a Digital E‑Ticketing Revenue Management System Across All Markets.
To eliminate 95% of manual ticket handling errors and fraudulent ticket usage (forgery) within the first quarter of deployment
Institutionalisation of a Quality Management System (QMS) for Improved Efficiency and Service Delivery.
Operational Excellence
Implementation of Generation Control Monitoring System
Operational Excellence
Enhancing Financial Sustainability in Health Services
To improve access to quality and sustainable health care services to all the citizens.
Automation and ICT modernisation
To modernize the Agency’s systems and processes
ENHANCING THE AVAILABILITY OF PASSPORT PRINTING SERVICES
To improve systems, operations and organizational capacity to meet international standards.
PROMOTING ACCESSIBILITY OF PASSPORT SERVICES IN DISTRICT OFFICES
To enhance customer satisfaction and engagement through accessible and responsive services.
ENHENCEMENT OF E-REGULATION/ENHANCING E-REGULATION
Operational Excellence: (i) To enhance digital transformation through the provision of advanced equipment and technologies that improve efficiency; (ii) To enhance workforce capacity and performance through capacity building, talent development, and improved logistical efficiency; (iii) To promote a culture of continuous process improvement through customer-centric service delivery and the implementation of an ISO Quality Management System covering all processes; (iv) To enhance resource management through efficient utilisation of financial resources, strengthened compliance with operational policies and procedures, operationalization
Strengthening Service Delivery through ISO 9001-based Quality Management Systems
Operational Excellence: (i) To enhance digital transformation through the provision of advanced equipment and technologies that improve efficiency; (ii) To enhance workforce capacity and performance through capacity building, talent development, and improved logistical efficiency; (iii) To promote a culture of continuous process improvement through customer-centric service delivery and the implementation of an ISO Quality Management System covering all processes; (iv) To enhance resource management through efficient utilisation of financial resources, strengthened compliance with operational policies and procedures, operationalization
Strengthening In-House Chlorine Production and Commercialization for Cost Efficiency and Revenue Diversification. Plant to be producing Sodium hypochlorite from pure vacuum dried salt for disinfection.
Operational efficiency
Strengthening Renewable Energy Transition for Water Production Efficiency and Energy Cost Optimization.
Operational efficiency
Enhanced institutional modernization through Integrated Enterprise Resource Planning (ERP) System
Operational efficiency
Enhancing Financial Sustainability
6. To increase council local revenue generation
Promoting staff welfare and financial sustainability through infrastructure development and revenue diversification
Strengthen capacity for efficient and effective delivery of services
Enhancing public service delivery in the Health Sector
4. To improve access to quality and sustainable health care services to citizens
Enhancing commercialization of Malawi Defence Force Engineering Services
To promote civil-military relations