Reform areas
Follow reform delivery by priority area.
A reform area represents a strategic institutional commitment designed to enhance service delivery, administrative efficiency, or public sector governance. Search a reform area to see who is responsible, what was promised and how delivery is progressing.
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Showing 41–54 of 54 reform areas
Reform areas in the “Other Services” sector
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54 matching reform areas
Enhancing Legal and Regulatory Framework
Institutional Strengthening and Capacity Building
Enhancing Inter-Agency Data Interoperability and Information Sharing.
To detect and deter financial crimes including money laundering, terrorist financing and proliferation of weapons of mass destruction;
Enhancing Public Awareness, Stakeholder Engagement, and Financial Crime Reporting.
To increase public awareness of the FIA and anti-money laundering and combatting the financing of terrorism and proliferation of weapons of mass destruction issues.
Digitizing Customer Billing and Revenue Management System.
Strat 1: To provide reliable potable water supply.
Strengthening Non-Revenue Water Management through Smart Metering Technology.
Strat 2:To increase sales volume by a minimum of 10% per annum
Improving Human Rights Complaints Management
Improved protection and investigation of violations of human rights.
Streamlining the Implementation of the Access to Information Act
Improved access to information and gender equality.
Accelerating the Operationalisation of the Gender Equality Act (GEA)
Improved access to information and gender equality.
Strengthening the legislation operationalizing the Human Rights Commission
Strengthened institutional capacity MHRC.
Institutionalizing Public Sector Ethics, Integrity, and Expanding Sectoral Ombudsman Mechanisms.
To promote public responsive institutional services
Institutionalizing provisions in the Amended Ombudsman Act that enehance the work of the office of the Ombudsman and Enhancing Administrative Justice.
To broaden scope of OoO services
Enhancing Financial Sustainability of Blantyre Water Board
(iii) To create a financially stable and sustainable environment that supports ongoing operations, stakeholder confidence and future development.
Strengthening Fault Response and Digital Customer Engagement for Improved Service Delivery
(v) To foster a positive long-term customer relationship by consistently delivering value and positive user experiences.
Enhancing Institutional and Human Capacity Development for Sustainable Water Service Delivery
(i) To provide continuous, equitable and potable water that meets current and future demand.